| Title: | Handling the clash between production & consumption: A situated view on front-line service workers' competencies in interactive service | Authors: | Schneider, Anna | Language: | eng | Issue Date: | 2016 | Editors: | Matiaske, Wenzel | Publisher: | Rainer Hampp Verlag | Document Type: | Book | Journal / Series / Working Paper (HSU): | Empirische Personal- und Organisationsforschung | Volume: | 55 | Publisher Place: | München | Organization Units (connected with the publication): | BWL, insb. Leadership und Labour Relations | ISBN: | 978-3-95710-064-1 |
| Appears in Collections: | 3 - Publication references (without fulltext) |
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