Title: Handling the clash between production & consumption
Subtitle: A situated view on front-line service workers' competencies in interactive service
Authors: Schneider, Anna
Language: en
Issue Date: 2016
Editors: Matiaske, Wenzel
Publisher: Rainer Hampp Verlag
Document Type: Book
Journal / Series / Working Paper (HSU): Empirische Personal- und Organisationsforschung 
Volume: 55
Publisher Place: M√ľnchen
Organization Units (connected with the publication): BWL, insb. Leadership und Labour Relations 
URL: https://ub.hsu-hh.de/DB=1.8/XMLPRS=N/PPN?PPN=86277876X
ISBN: 978-3-95710-064-1
Appears in Collections:2016

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