|Title:||E‐voice in the digitalised workplace. Insights from an alternative organisation||Authors:||Bernauer, Vanessa Sandra
|Language:||eng||Keywords:||alternative organisation;collective;digitalisation;e-voice;electronic voice;employee voice||Issue Date:||25-Jun-2022||Document Type:||Article||Journal / Series / Working Paper (HSU):||Human Resource Management Journal||Abstract:||
Digitalisation permeates all aspects of organizational life, especially the ways we communicate with each other. Drawing on a case study of an alternative organisation—the German collective Premium, which is almost entirely digitally organised—we seek to explore contextual factors that facilitate or hinder the expression of electronic voice (e-voice). Based on 20 semi-structured interviews with different members of the collective, we identified various contextual facilitators and barriers to e-voice expression: Collective belief in the value of diverse voices, cautious online and complementary face-to-face communication facilitate e-voice, while less formalised structures, power and knowledge asymmetries, and information overload hinder it. These findings demonstrate that despite an alternative organisation's firm intention and self-reflective efforts to create an inclusive and participatory digital space, tensions arise. Further, our study contributes to employee voice theorising by outlining contextual factors that are specifically relevant to e-voice practices.
|Organization Units (connected with the publication):||Personalpolitik||ISSN:||0954-5395||Publisher DOI:||10.1111/1748-8583.12460|
|Appears in Collections:||Publications of the HSU Researchers|
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