Gendered class work
Publication date
2025-01-21
Document type
Sammelbandbeitrag oder Buchkapitel
Author
Organisational unit
Publisher
Edward Elgar Publishing
Book title
Elgar encyclopedia on gender in management
First page
216
Last page
217
Part of the university bibliography
✅
Language
English
DDC Class
300 Sozialwissenschaften, Soziologie
330 Wirtschaft
Keyword
Class
Gender
Luxury services
Interactive service work
Reproduction of inequalities
Abstract
Gendered class work is an empirically grounded concept that combines the concepts of class work and inequality regimes with a particular focus on the luxury service segment. It refers to perceptions and practices of status enhancement and status dissonance among service workers as well as to gender practices and meanings such as specific feminized roles that service workers take on. From a critical management perspective, it highlights the highly gendered nature of class work in luxury service encounters and conceptualizes intersectional patterns of the enactment and reproduction of status differences between luxury service customers and workers.
Version
Published version
Access right on openHSU
Metadata only access