Handling the clash between production & consumption: A situated view on front-line service workers' competencies in interactive service
Publication date
2016
Document type
Monograph
Author
Schneider, Anna
Editor
Organisational unit
Series or journal
Empirische Personal- und Organisationsforschung
Periodical volume
55
Part of the university bibliography
✅
Version
Not applicable (or unknown)
Access right on openHSU
Metadata only access