Measuring work and workers
Subtitle
Wearables and digital assistance systems in manufacturing and logistics
Publication date
2022-03
Document type
Working Paper
Author
Organisational unit
Series or journal
WZB Discussion paper
Periodical volume
SP III 2022-301
Part of the university bibliography
✅
Keyword
Technological change
Digitalization
Manufacturing
Logistics
Work organization
Skills
Work councils
Abstract
The smart glove or smart data glasses: Digitalization of work means that technology is moving closer to the bodies of employees. It can make movements, vital signs and even emotions visible. Technologies which many people use privately to monitor their sporting activities or health opens up a new dimension of control in the workplace, but also the possibility of supporting employees in complex work processes. Based on case studies of companies in manufacturing and logistics as well as a survey of employees, this study provides insights into operational use cases of wearables and the assessments of employees. It reveals contradictory experiences and a high importance of co-determination and co-design of new technologies by employees and works councils as a condition for using new technologies for improving work quality.
Version
Published version
Access right on openHSU
Metadata only access