Do Extrinsic Rewards Enhance Organizational Citizenship Behavior?: A Study of Public Sector Organizations

Abstract

Globalisation-driven demands to increase efficiency and effectiveness require nearly all OECD member states to strategically modernise their management of state and administration.

In this book, internationally renowned scholars and practitioners elaborate on political as well as managerial questions, as how to make overriding Public Governance changes the ’guiding model’ for a now needed stronger strategic approach. More specifically, their focus is on how moves towards a re-positioning as an enabling authority are to be made drivers for adapting management systems across all levels. In accordance with present developments, the authors explain how changes in the overall governance structure have to be used to adapt leadership practices in a more output-oriented or even entrepreneurial fashion. Overall, the underlying idea is to provide some further basics for a public sector type of a design-oriented management science.