Associating attitudes towards AI and ambiguity

Hitsuwari, Jimpei; Takano, Ryota

doi:10.1016/j.actpsy.2025.105581

Associating attitudes towards AI and ambiguity

The distinction of acceptance and fear of AI

Publication date

2025-09-20

Document type

Forschungsartikel

Author

Hitsuwari, Jimpei

Takano, Ryota

Organisational unit

Allgemeine und Biologische Psychologie

DOI

10.1016/j.actpsy.2025.105581

URI

https://openhsu.ub.hsu-hh.de/handle/10.24405/24028

Publisher

Elsevier

Series or journal

Acta Psychologica

ISSN

0001-6918

Periodical volume

260

Article ID

105581

Has another version

https://openhsu.ub.hsu-hh.de/handle/10.24405/22999

Peer-reviewed

✅

Part of the university bibliography

✅

Funding(s)

Publikationsfonds der HSU/UniBw H

Language

English

Keyword

Artificial intelligence (AI)

Attitude towards AI

Attitude towards ambiguity

Individual differences

Human-AI interaction

Natural language processing

Abstract

Since the emergence of ChatGPT, Artificial Intelligence (AI) has become increasingly integrated into society, making it essential to understand how individuals perceive and interact with it. Given AI's inherent ambiguity and uncertainty, this study examined the relationship between attitudes towards AI and ambiguity. A survey of 554 Japanese participants was conducted using questionnaires, including the Attitude Towards Artificial Intelligence (ATAI) scale, which assesses two key dimensions, acceptance, and fear, along with the Multidimensional Attitudes Towards Ambiguity Scale. The findings indicated that the Japanese version of the ATAI, developed for the first time in this study, demonstrated strong internal consistency, test-retest reliability, and validity. Consistent with prior literature, psychometric properties were supported by AI usage, willingness to use AI, and expected correlations with personality traits. Text-based predictions using natural language processing reinforced this finding, showing significant associations with ATAI scores. This study is the first to examine how attitudes towards AI relate to ambiguity, revealing that Need for complexity and Novelty, and Discomfort with Ambiguity predict AI acceptance and fear. Absolutism was positively correlated with both. These results indicate that attitudes towards AI were inherently complex and multidimensional, offering insights into effective and sustainable AI engagement as an ambiguous agent.

Description

This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).

Version

Published version

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